VAN is a multilingual computerized telephone and postcard information service available to assist victims of crime committed in Miami-Dade County. The purpose of this service is to provide continuous access to vital case information 24 hours a day, 7 days a week.

• Send you postcards about your case.
• In some cases, call you with a computerized phone message.
• Provide advance notice of scheduling changes, date and events, such as case filing decisions, hearings, reports, and the trial date. You will receive a subpoena if you need to attend any of these events.
• Give information on the offender's release, eligibility for furlough, work release or release to community control or escape while in local jail custody prior to trial or after the completion of sentence.
• Provide information on the criminal and juvenile justice process, your rights as a victim of crime and general services in the community.